Returns & Exchanges

At Netflix Shop, we want you to love your fan gear; if you are not completely satisfied, you can return or exchange eligible items within 30 days of delivery. Please ensure items are in their original, unworn condition with all official tags attached to qualify for a refund.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Follow the prompts to generate a prepaid shipping label and download the return packing slip to include inside your package.

3

Pack and Ship

Securely pack your items in their original packaging if possible, attach the shipping label to the outside, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing